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Emergency Medical Service

Medical rescue activities are carried out by:

  1. Helicopter Emergency Medical Services (HEMS), with a readiness to start:
    1. during the day: 
      • up to 3 minutes – within a radius of 60 km (except for bases where, due to the local restrictions, the Director has made a decision to extend the time needed for readiness to start);
      • up to 6 minutes – within a radius of 60 km – from 30 minutes before sunrise to 6:30am, in HEMS bases with 24h operation times;
      • up to 6 minutes – within a radius from 60 km to 130 km (except for bases where, due to the local restrictions, the Director has made a decision to extend the time needed for readiness to start);
      • 15 minutes – within a radius larger than 130 km.
    2. during the night:
      • up to 15 minutes – within a radius of 60 km;
      • up to 30 minutes – within a radius larger than 60 km.
    3. in cases of HEMS flights to accidents in the mountains or carried out in the cooperation with mountain rescue services or with the use of altitute techniques, the flight readiness time might be extended for the time necessary to prepare a helicopter for the mission, but no more than 15 minutes.
    4. in cases of HEMS flights carried out in the cooperation with the State Fire Service, the Border Guard, the Police or other services: up to 30 minutes.
    5. in cases of HEMS flights with an incubator for transporting newborns and infants: up to 60 minutes.
  2. Plane Transport Team (EMS), with a readiness to start (counted from the moment of receiving a request from the Polish Medical Air Rescue Operations Center dispatcher):
    1. during the day and night:
      • up to 60 minutes – in case of the first request that day
      • up to 30 minutes – in cases of the next requests
  3. Helicopter Transport Team, with a readiness to start (counted from the moment of receiving a request from the Polish Medical Air Rescue Operations Center dispatcher):
    1. during the day: up to 15 minutes.
    2. during the night:
      • up to 15 minutes – within a radius of 60 km;
      • up to 30 minutes – within a radius larger than 60 km.
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